Tuesday, Session 1: 10:30–11:10am
Track 1: Ecommerce
Session B: Executive Perspectives: The Future of Ecommerce
In this session, the CEOs of both Magento and ShopRunner will discuss how digital shopping is evolving, how consumers' expectations of the ecommerce experience are shifting and what that means for businesses aiming to stay ahead of growing customer needs. With a commerce platform that powers hundreds of thousands of sites globally, Magento CEO Mark Lavelle will discuss what shifts he's seeing in terms of how consumers discover, engage and transact online. Scott Thompson, CEO of ShopRunner, a membership program that provides free two-day shipping across hundreds of retailers, will discuss customers' growing demands of ecommerce delivery options and timeframes and address which loyalty benefits are proving critical to keep shoppers coming back.