On-Demand, Delivery and Logistics

Tuesday, Session 6: 3:10–3:50pm

Track 2: On-Demand, Delivery and Logistics

Trends in Pick-up Options

Traditional omnichannel retailers, established web-only players and venture-backed startups are introducing options to improve pickup convenience for customers. Shoppers can now take advantage of options like alternative pickup points and lockers—consumers can also use will-call and same-day pickup services. Speakers will discuss how they are leveraging real-time data on inventory availability, workforce utilization and location together with smart industrial design to provide cost-effective alternatives to home delivery.


Ramesh Ratan
CEO, Bell and Howell
Kunal Thakkar
SVP Global Operations, Newegg
Helen Vaid
VP, Digital Store Operations & Experience, Walmart Global eCommerce
Jaron Waldman
Co-Founder & CEO, Curbside


Phil Wahba
Senior Writer, Fortune Magazine