Tuesday, Session 6: 3:10–3:50pm
Track 2: On-Demand, Delivery and Logistics
Trends in Pick-up Options
Traditional omnichannel retailers, established web-only players and venture-backed startups are introducing options to improve pickup convenience for customers. Shoppers can now take advantage of options like alternative pickup points and lockers—consumers can also use will-call and same-day pickup services. Speakers will discuss how they are leveraging real-time data on inventory availability, workforce utilization and location together with smart industrial design to provide cost-effective alternatives to home delivery.