Session Information

Tuesday, May 17th, 3:10–3:50pm

TRACK 2: On-Demand, Delivery and Logistics

Trends in Pick-up Options

Helen Vaid
VP, Digital Store Operations & Experience, Walmart Global eCommerce
As Vice President of Digital Store Operations and Experience at Walmart eCommerce, Helen is responsible for running the day to day US eCommerce gross merchandise value for all platforms, including traffic management and marketing spend, site merchandising, content & creative, omnichannel program management and integration with stores, shipping programs and recovery, consumer services, analytics and multivariate testing and roadmap planning and coordination.

In her role at Walmart eCommerce, Helen oversees a multitude of different teams that keep Walmart’s digital storefront at prime condition for customers.

Previously, Helen was also the Vice President at Walmart eCommerce for customer experience, for both the web and mobile platforms. Prior to Walmart eCommerce, she was the Vice President and General Manager for Snapfish WW and Web Platform for Hewlett-Packard.

Helen has her MBA in International Business and Marketing from Manchester Business School and her Bachelor’s with Honors in Change Management and Organizational Behavior.

Helen is fluent in English and Hindi, and also is proficient in Russian and German.